Refund Policy NB Strategies Web

At NB Strategies Web, we are committed to delivering high-quality digital services tailored to each client’s specific needs. Our services include SEO audits, optimized content writing, custom product descriptions, and personalized digital marketing strategies.

Due to the nature of the services provided — intellectual work and customized deliverables — no refunds are possible once the final delivery has been made. Each project is based on a collaborative process and developed according to a pre-approved quote and mandate.

However, we are dedicated to ensuring client satisfaction through the following measures:

• Unlimited revisions for 30 days after the initial delivery

• Personalized follow-up and regular communication throughout the project

• Transparent communication to ensure a clear understanding of expectations

• Prompt correction of any technical issues or delivery errors

Before each project begins, a detailed quote is provided, including the scope of work, timelines, and conditions. This framework ensures a clear agreement from the start and minimizes the risk of dissatisfaction.

In exceptional cases, any request for a partial refund will be reviewed on a case-by-case basis, provided it is supported by a valid justification. NB Strategies Web reserves the right to refuse a refund if the service has been delivered as agreed.

We encourage you to ask all necessary questions before confirming an order. Clear communication, mutual respect, and commitment from the beginning are essential to ensuring a smooth, respectful, and effective collaboration.

For any questions regarding this policy or to submit a request, please contact us at:
📧 admin@nbstrategies.ca